HELP WITH YOUR ONLINE ORDER
Important: Know your lens powers to order on the prescription entry form
Lenses we Supply online - Lenses up to Sph's +/- 4.00 and/or Cyl's up to +/- 2.00 (inclusive) with any Axis and Reading Adds to +3.00 with No Prism
WE WANT TO HELP YOU WITH YOUR ORDER:
Browse through our online products, find a frame that takes your eye, add it to your cart and choose your lens options (with any extra coatings you need). We'll collect your full prescription and contact details at your cart page.
We will simply ask you to upload a picture and send it to us, or alternatively you can use the manual entry method. If you prefer you can even post it to us.
SELECT THE LENS TYPE YOU NEED :
Distance & Reading on Single Vision options or Varifocals options and an add coatings option.
If you use one pair of single vision glasses to see all distances (for example, you don't need to change them whilst driving, reading etc) then please select Distance in the product page or drop down Mini Menu)
If you need glasses just for reading and close work (reading and sewing), please choose Reading / near. Reading glasses are designed purely for close work and will blur vision when looking into the distance.
To buy our range of Varifocal lenses and additional coatings ensure you have clicked on the tab "with Varifocals". You should have two options on the Product page or Mini Cart Page. Varifocal type (drop down box options) and then below a choice of coating options. Choose the lens quality and coatings you require, submit, and go on to the Cart page, making sure you have sent us your prescription from your cart page, double check your order is correct and submit moving on to checkout . Finalise the order by entering your payment details and make payment.
We will ask you your PD etc within the Prescription entry process.
Note: All our varifocals will have a centre height set at 5 mm above HCL (horizontal centre line). This is the starting height and the dead centre of the long distance portion of the lenses (average setting),
unless you choose the Click and Collect instore option where we will cut and fit your lenses instore after taking the measurements required for you and complete the job while you wait.
SELECTING YOUR LENSES.
We offer a range of lens options as listed in the options in the drop down box's on the right of your Product page or Mini Cart, for you to choose from. Notice these have various coatings included (single vision) to be purchased and included with the lenses to meet your requirements.
WHAT IS A P.D OR PUPIL DISTANCE MEASUREMENT ?
Your PD is simply the distance between the centre of your two pupils (the black central area of each eye). It's important when ordering glasses. If not done correctly, (especially if you have a strong or high prescription, it can affect your vision clarity).
Ask your optician for this measurement. He may be prepared to give it to you for a small charge, although it does not form part of your prescription or eye test results so you won't automatically be given this after your sight test.
Fortunately, you can take this measurement yourself very easily. The easiest way to do this is by having a friend stand facing you at a distance of about 20 inches. Next you should look at their nose, have them measure the distance between your pupils with a ruler. Then add 3 mm to the measurement because your eyes converge when looking at near objects, so to obtain the correct distance vision P.D you will need to add this amount (3 mm) For example, if your friend measures your PD as 60 mm you will need to specify a PD of 63 mm (60 mm + 3 mm = 63 mm, your true P.D for distance glasses) on any order for 'distance' specs or 60 mm for reading glasses. Click and collect customers can leave this measurement up to us to take instore and cut and fit your new lenses instore while you wait.
Many people choose the option "set at average PD"- Distance 63 mm and Near 60 mm (on our drop down box option). You should choose this if you haven't got a PD measurement and are happy for us to make the glasses with an average PD.
Your optician may have specified 'monocular PD's' for your right and left eye individually. Simply add the two together to obtain your overall PD. For example, with these monocular PD's, R 32mm and Left 34mm, you would specify 66mm when you order your glasses
HELP READING YOUR PRESCRIPTION
Please note that prescription forms are not standardised and the layout of your prescription may vary from these examples.
What are SPH's ?
What is a CYL ?
What's an AXIS ?
The lens power for each eye is specified by up to three figures, the Sphere power (SPH), a cylinder power(CYL) and the AXIS in degree's .The cylinder and axis values are always supplied as a pair – if a cylinder is specified it must also have an axis. If there is no CYL power then there will be no AXIS either. This is a constant optical rule.There will also be a reading ADD or ADDITION or just a +. This is (if your prescription requires) the extra power needed to be added to the long distance SPH measurement in order that we know how much extra strength your Near vision/Reading glasses or Varifocals on the bottom, need to be. e.g
ADD +1.00, ADD +1.75. We supply ADDS up to +3.00 which is above the normal power for an ADD.
ADDS are always the same for both eyes, they never differ, so the prescription may have the ADD written under both right and left eye distance prescription details, usually below, but can be written at the end of the R&L eye distance prescription or even added together already and written out in full under the R&L eye distance prescriptions, with the CYL and AXIS repeated. This is why it is easier to UPLOAD your prescription and rely on us to understand it if you are unsure.
Simple prescriptions may consist of just the SPH power (for example +1.50) or the SPH, CYL and AXIS combined (for example SPH +1.50 CYL -0.50 AXIS 115). All lens powers are specified in quarter ( + OR - 0.25 ) steps, e.g. the value written after the decimal point will be .00, .25, .50 or .75. Other values will not appear in a prescription e.g. you would not find a lens power specified as +2.82
The AXIS value is simply the degree we turn the lens before cutting it to shape to fit your frames, not visible by eye but making your vision sharp and clear and distortion free. It ranges from 1 to 180 degrees, e.g. 22, 38, 90, 174, 10 etc.
If a CYL value is indicated on your prescription, there must be an accompanying AXIS in the axis box. If the axis includes a half like 45.5 for example, round it up to a whole number so where the axis is written as 115.5 or ½ choose 116 or 11.
There's something else on my prescription, what should I do?
If the word 'PLANO' or this symbol '∞' appears on your prescription this represents a lens of zero power, therefore please choose 0.00 for the SPH in that lens.
If you have a figure written in the Prism box on either your Right or Left eye you must not order glasses from us without first uploading your prescription. Then continue to place order. Making lenses up that need a Prism adding to the lenses without the prism being included will cause you to not see clearly through the lenses (non refundable item). examples of Prism: 1 Prism in/ 1/2 prism out
& 2 Prism Down or 1 prism up. It is important you upload your prescription so we know exactly what prism to include.
If you are unsure about any aspect of your prescription please upload an image before checkout or refer to the original prescriber before placing your order as we cannot be held liable where incorrect or incomplete information has been supplied.
Here are some examples of prescriptions to help you understand your prescription better
These prescriptions are standard and fine to order because all the Sph's are 4.00 or less and Cyl's are 2.00 or less. Also the reading adds are 3 or less and there are no prism measurements indicated.
There are different ways to write a prescription and opticians use different methods, but all mean the same thing. The last two examples are above standard powers and a surcharge would apply because (first left example) the Sph on the right eye is 5.75 and the left 6.50 dioptres and so over 4 dioptres and (second right example) both sph's are above 4 and the right eye cyl is (3.25) above 2 dioptres. A £40 surcharge would apply in both cases.