HOW TO BUY ONLINE WITH US STEP BY STEP
1 : Start at the Online laboratory page - click on any of the men or ladies white single vision or varifocal tabs and you'll be taken to a new window with frame styles for sale. These are special Online only priced items and not held instore. Click on a frame you like and you will be taken to the product page or pop up menu where you can choose lens options from the drop down menu.
2 : When you have found the right frames and lens options to meet the requirements you need (product page), you should press submit and you will be taken to the Cart page. You will see your chosen items with lenses and coatings in your cart page, and at the top of the page it will ask you to enter your prescription. Please do not forget this, it is important.
3 : Upload your prescription or click "manual entry" at the top left hand side of the cart page and enter your prescription, one method only is required. Please make sure you have prescription powers within the parameters permitted. 4 spheres or less and 2 cyl's or less. + or - prescriptions are all fine. Do not place orders for glasses or lenses above these powers. Check your order is correct, and continue to the checkout where you can fill in your contact details/address and enter your payment details securely.
4: Orders with Prisms (rare) on one or both lenses will attract a surcharge of £40 which we will request at a later point. If you have prism please use and upload your prescription showing the prisms required.
5: Do not place orders with reading adds above +3.00 dioptres. Lens orders with sph's over 4 and or cyl's over 2 will attract a £40 surcharge at a later point.
6: If you have chosen to have your glasses shipped we will email you before sending them out so that you know when to expect them. If you have chosen Click and Collect we will contact you to let you know when your glasses are ready/ available for you to collect.
If you have chosen EXPRESS SERVICE next day click and collect for single vision standard prescription lenses then please call in to store the next day between 11am and 3pm. Please note we are closed on Wednesdays nd Sundays so you should use the next open day to collect at store. We have a free drive in car park for these collections and will be waiting for you. The laboratory entrance to the rear is clearly marked for your click and collect orders.