Spectacle Repairs

No entry at this time without booking

Save a wasted journey

We are currently operating limited services prioritising SALES

and service to customers with current glasses.

 

EMERGENCY REPAIRS - GLASSES UNDER GUARANTEE

 

OUR STANDARD UNBRANDED GLASSES - UNDER 6 MONTHS FROM PURCHASE (free service)

call us on 0115 9 445656 

for advice and instruction - no walk ins without appointment

OUR DESIGNER BRANDED GLASSES -  UNDER 12 MONTHS FROM PURCHASE (free service) -

call us on 0115 9 445656

for advice and instruction. - No walk ins without appointment

 

YOU WILL NEED YOUR RECEIPT and an arranged appointment to enter store on the day

Charges for repair will apply for accidental damage

or evident misuse of glasses not covered under the manufacturers guarantee on the day. You should book a repair slot online or call us to arrange attendance as we are not excepting "walk ins" due to our appointment system, ongoing scheduled appointments and risks associated to our staff.

OUT OF GUARANTEE GLASSES 

You MUST Reserve an appointment slot £5 for us to assess and make a repair (if a repair is possible).

Simple repairs can often be made within 15 minutes and cost no more than the booking fee. More complex repairs may cost more. Some glasses may not be repairable and a replacement frame may be necessary. You must book an appointment to enter store if your glasses are out of guarantee. We are not offering a "WALK IN" repair service at this time for safety reasons. Out of guarantee repairs are at our discretion.

We usually don't offer repairs for glasses not bought with us.

However, if you find it impossible to return to the optician you purchased your glasses from, a charge of £10 is made for repairs if possible for glasses not purchased from Ilkeston Factory Specs (although the booking fee will be deducted if a repair is possible). Reframes and reglazes are available if we can't repair your glasses and we will reedeem any booking fee against these services if you choose to use them. We are not offering a walk in repair service without booking first so you will need to book in before you attend to save a wasted journey.

We are a spectacle manufacturing laboratory direct